For a resole or repair, simply send your Trippen shoes to the following address:
Please enclose a short note stating your name, postal address, phone number and e-mail address. Please also include information on what you would like to be repaired and how you would like to pay for the repair.
If you would like to pay by credit card, we will need your card number, the expiry date and the three-digit security number on the back of the card. The amount will only be debited from your credit card account the day the repair is dispatched. If you are paying by bank transfer in advance, we will contact you once the repair is ready for dispatch to inform you about the total costs and our bank details. The shoes will be dispatched as soon as we have received the payment.
If you would like to return your Trippen shoes from a for a resole or repair, please contact our Customer Service first for information on EU customs regulations.